Authentication issues to some Service Providers →
Authentications to some Service Providers were failing during the outage period. In particular, for Service Providers which require Active Directory for group information or access control decisions. This was due to problems with underpinning infrastructure.
→Multiple VMs impacted due to fault with VM Host in CCR →
One VM Host has an unhealthy disk, causing high congestion on the node which will impact VMs and data accessed on this node.
ITS are investigating and P1 raised with vendors.
→Service availability issues with the M365 CoPilot web app →
Some users may be unable to access or use the Microsoft Copilot Chat web app.
Users in Australia attempting to access or use the Microsoft Copilot Chat web app may be impacted. Microsoft are reviewing the provided impact details and investigating.
→Unwanted Add-ins and Add-in issues in M365 →
Office 365 - Office Online Apps
There are reporting issues with Addin in Microsoft 365. A new support ticket will be logged with Microsoft. This seems to be similar to the issues from October 2025 which were claimed to be resolved around December 2025.
Some of the report issues include:
The following add-ins appears in Outlook without the user choosing to install these addins Jira Cloud Impact Tracker Wrike Salesforce
Unable to uninstall the Addin like Impact Tracker
Issue with the Zoom Addin in Outlook.
Issues with…
[Scheduled] ARCHIBUS - upgrade to Java componentry →
Scheduled for 2026-04-01 07:30:00 - 2026-04-01 11:30:00
The Archibus service will experience a brief service disruption whilst some critical system maintenance is conducted.
[Scheduled] Exadata Cloud @ Customer Patching - Production databases →
Exadata Cloud @ Customer Production
Scheduled for 2026-03-29 06:00:00 - 2026-03-29 18:00:00
Patch the PRN Exadata Cloud @ Customer with the latest quarterly Oracle Critical Patch Updates
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2026-03-26 07:00:00 - 2026-03-26 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information:
[Scheduled] Weekly Production Migration for UniFi →
Scheduled for 2026-03-26 07:00:00 - 2026-03-26 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes, or contact eaps@uq.edu.au for more information
[Scheduled] ARCHIBUS - upgrade to Java componentry →
Scheduled for 2026-03-24 07:30:00 - 2026-03-24 14:30:00
The Archibus service will experience a brief service disruption whilst some critical system maintenance is conducted.
[Scheduled] Control-M migration to SaaS (Helix) →
Scheduled for 2026-03-21 07:30:00 - 2026-03-21 19:30:00
Control-M migration to SaaS (Helix).
Includes Control-M server upgrade from 9.21 (on-prem) to 9.22 (SaaS).
UQ Extend Learning Activity Management System
Scheduled for 2026-03-21 00:30:00 - 2026-03-21 02:00:00
UQs support vendor for UQ Extend, Crystal Delta, will be conducting a planned upgrade of UQ Extends AWS EKS Cluster from v1.32 to v1.33. Additionally, some environment re-sizing will be taking place to optimise infrastructure costs.
This upgrade and environment re-sizing will ensure that the UQ Extend platform remains secure, well supported, and aligned with the Open edX project roadmap, while optimising costs, improving performance, user…
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2026-03-19 07:30:00 - 2026-03-19 07:35:00
Weekly Migration to Production. Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information.
[Scheduled] Weekly Production Migration for UniFi →
Scheduled for 2026-03-19 07:30:00 - 2026-03-19 07:35:00
Weekly Migration to Production. Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information.
[Scheduled] Access switch upgrade in Cumbrae Stewart (01-0072) TR 124a →
Scheduled for 2026-03-15 07:00:00 - 2026-03-15 22:00:00
ITS will be installing 2 x 9300-48UXM switches in Cumbrae Stewart (01-0072) TR 124a
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2026-03-12 07:00:00 - 2026-03-12 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information:
[Scheduled] Weekly Production Migration for UniFi →
Scheduled for 2026-03-12 07:00:00 - 2026-03-12 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes, or contact eaps@uq.edu.au for more information
[Scheduled] Blackboard Learning Pathway maintenance →
Scheduled for 2026-03-06 23:00:00 - 2026-03-07 01:00:00
The Learn.UQ (Blackboard) Learning Pathway integrations will be unavailable for a period of 2 hours while the vendor performs necessary maintenance.
[Scheduled] Weekly Production Migration for UniFi →
Scheduled for 2026-02-12 07:00:00 - 2026-02-12 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes, or contact eaps@uq.edu.au for more information