Login disruption to some sites →
UQ Authenticate
During this period, there was a problem with UQ Authenticates ability to contact Active Directory. Users would have experienced problems logging in to sites which required access to Active Directory groups.
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[Scheduled] Confluence Cloud Bundled Release Track Changes for October 2026 →
ITS Confluence Cloud
Scheduled for 2026-10-13 22:00:00 - 2026-10-13 23:00:00
Confluence Cloud Bundled Release Track Changes for October 2026:
- Databases: Freeze columns in table layouts
- Design coherence improvements including clearer labelling and purposeful motion
- Get a clearer view of page history with the redesigned info panel
- Native tabs: Organize content with ease
- Choose how content appears on your whiteboards
- Blocks: Transform, sync, and save content across apps
- Resize tables to fit your content
[Scheduled] Jira Cloud Bundled Release Track Changes for October 2026 →
ITS Jira Cloud
Scheduled for 2026-10-13 22:00:00 - 2026-10-13 23:00:00
Jira Cloud Bundled Release Track Changes for October 2026:
- Find and join spaces faster
- Plans: Focus Area hierarchy in timeline swimlanes
- Timeline: Sort work items by assignee, status, and dates
- Use the new filtering experience for boards, timelines, and calendars
- Timeline: Save and share custom views
- List view: Smart links in short text fields
- Blocks: Transform, sync, and save content across apps
- Plans: Custom field limit enforcement…
[Scheduled] Firewall Cut-over Impact to MySQL Databases: NGDC (PRN) →
MySQL Database Hosting Services NGDC
Scheduled for 2026-10-11 07:00:00 - 2026-10-11 15:00:00
On Sunday the 11th of October 2026, a firewall will be replaced in the Prentice Data Centre.
There is an expectation that communication with the data centre will be disrupted for a period of 10 minutes when the physical devices are cut over.
As a consequence, there is potential for some centrally managed MySQL databases to become unavailable. As the service is load balanced it is expected that this is less likely, but services with…
[Scheduled] Firewall Cut-over Impact to SQL Server: NGDC (PRN) →
SQL Server Database Hosting
Scheduled for 2026-10-11 07:00:00 - 2026-10-11 15:00:00
On Sunday the 11th of October 2026, a firewall will be replaced in the Prentice Data Centre.
There is an expectation that communication with the data centre will be disrupted for a period of 10 minutes when the physical devices are cut over.
As a consequence, there is potential for all centrally managed SQL Server databases to become unavailable.
Single instance databases in Prentice will certainly be impacted including Raisers Edge and…
[Scheduled] Learn.UQ / Essentials.Learn - SCORM Engine Upgrade →
Blackboard Learn
Scheduled for 2026-09-30 20:00:00 - 2026-09-30 21:30:00
As part of Blackboards ongoing platform modernisation, the SCORM Engine that supports the delivery of SCORM content within UQs Blackboard (Learn.UQ) and Essentials.Learn environments will be upgraded from version 23 to version 24.
This upgrade ensures UQs existing SCORM packages continue to work as expected without requiring them to be republished or reconfigured, while providing a foundation for ongoing maintenance, security updates, and…
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Advancement Management
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Advancement Management builds understanding and support for the universitys vision and mission, long-term investment, engagement, participation and philanthropic support.
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Applications
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Applications
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Business Capability Management
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The processes and resources necessary to develop, enhance, and lifecycle-manage an organisations business capabilities.
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Curriculum Delivery
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Curriculum Delivery administers and operates the organisations curricula.
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Curriculum Improvement
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Curriculum Improvement modifies or enhances the structure and content of the curriculum to improve the academic offering to meet ongoing and future demands.
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Curriculum Management
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Curriculum Management designs and produces, or sources, structured learning activities such as courses, subjects, and units, and ensures the institution is able to deliver them. Curriculum Management includes all those activities in the organisation that plan and produce its portfolio of educational products. It is also responsible for planning, deciding and providing the production inputs needed to deliver curricula. Institutions of higher education generally offer a broad portfolio of educational products that provide many different learning outcomes and which, accordingly, need different configurations of resources to deliver. As a result Curriculum Management is a complex capability and will incorporate a number of more specialised capabilities. This capability was renamed from Curriculum Creation under the Version 2.5 release of the BRM.
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Engagement & Relationship Management
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Engagement & Relationship Management develops and sustains connections between the institution and its customers, stakeholders, and groups.
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FBS Services
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Finance and Business Services
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Facilities & Estate Management
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Facilities & Estate Management manages and maintains the institutions physical estate, its property, and its facilities.
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Financial Management
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Financial Management manages all aspects of an institutions finances to achieve the institutions strategic objectives.
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Governance, Risk, & Compliance
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Governance, Risk & Compliance performs governance, risk management, and compliance activities.
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HCMS Support
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HCMS Support Team
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Human Resource Management
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Human Resource Management manages strategic and operational human capital functions within the University to create value for the organisation and positive work experiences for individuals. Human Resource Management covers a wide range of activities including recruitment and selection of employees, performance management, compensation, training and development, career support, team development, communication and conflict, industrial negotiation, and resolution and HR strategy.
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Infrastructure
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Servers, storage and other equipment
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Legal Services
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Legal Services manages the legal needs of the organisation.
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Library Administration
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Library Administration provides library services within the institution.
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Marketing Management
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Marketing Management enables the understanding ofcustomers and stakeholders requirements to position products and services to meet customer requirements, and to develop and maintain brand equity and consistency.
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Networks
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Network equipment, firewalls and internet access
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P&F Services
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Services Run by P&F IT team
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QBI IT Services
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Queensland Brain Institute QBI
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Research Delivery
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Research Delivery manages the aspects of the research project life-cycle and ensure delivery of research outputs. This includes the development and execution of a research project plan.
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Research Dissemination
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Research Dissemination manages the sharing of research findings with target audiences. Renamed from Research Impact to Research Dissemination as part of the v2.5.0 release.
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Research Funding
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Research funding acquires financial resources required to support research, training, and service through various agreements.
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Research Management
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Research Support acquires the resources, infrastructure, and equipment needed to support a research project.
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Student Administration
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Student Administration manages student records and the processes for the student life cycle.
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Student Admission
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Student Admission receives, evaluates and approves student applications under the admissions policies and standards of the organisation.
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Student Assessment
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Student Assessment evaluates student learning across undergraduate, post-graduate, coursework, practical, and research learning.
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Student Enrolment
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Student Enrolment places students in subjects, units, and other learning activities.
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Student Graduation
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Student Graduation confers awards to students who have completed programs of study.
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Student Support Services
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Student Support Services provides broad academic and personal support to students during their studies
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Support & Service Mgt
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Client Support & Service Management
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Supporting Services
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Supporting Services provides a range of services that support staff and students.
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Underpinning technologies
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eLearning & Collaboration
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eLearning & Collaboration