Status Page
Experiencing disruptions

Login disruption to some sites →

UQ Authenticate

During this period, there was a problem with UQ Authenticates ability to contact Active Directory. Users would have experienced problems logging in to sites which required access to Active Directory groups.

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[Scheduled] Confluence Cloud Bundled Release Track Changes for October 2026 →

ITS Confluence Cloud

Scheduled for 2026-10-13 22:00:00 - 2026-10-13 23:00:00

Confluence Cloud Bundled Release Track Changes for October 2026:

  • Databases: Freeze columns in table layouts
  • Design coherence improvements including clearer labelling and purposeful motion
  • Get a clearer view of page history with the redesigned info panel
  • Native tabs: Organize content with ease
  • Choose how content appears on your whiteboards
  • Blocks: Transform, sync, and save content across apps
  • Resize tables to fit your content


[Scheduled] Jira Cloud Bundled Release Track Changes for October 2026 →

ITS Jira Cloud

Scheduled for 2026-10-13 22:00:00 - 2026-10-13 23:00:00

Jira Cloud Bundled Release Track Changes for October 2026:

  • Find and join spaces faster
  • Plans: Focus Area hierarchy in timeline swimlanes
  • Timeline: Sort work items by assignee, status, and dates
  • Use the new filtering experience for boards, timelines, and calendars
  • Timeline: Save and share custom views
  • List view: Smart links in short text fields
  • Blocks: Transform, sync, and save content across apps
  • Plans: Custom field limit enforcement…


[Scheduled] Aurion and MyAurion maintenance →

Aurion

Scheduled for 2026-10-13 06:30:00 - 2026-10-13 07:00:00

Aurion and MyAurion will be unavailable due to maintenance


[Scheduled] Firewall Cut-over Impact to MySQL Databases: NGDC (PRN) →

MySQL Database Hosting Services NGDC

Scheduled for 2026-10-11 07:00:00 - 2026-10-11 15:00:00

On Sunday the 11th of October 2026, a firewall will be replaced in the Prentice Data Centre.

There is an expectation that communication with the data centre will be disrupted for a period of 10 minutes when the physical devices are cut over.

As a consequence, there is potential for some centrally managed MySQL databases to become unavailable. As the service is load balanced it is expected that this is less likely, but services with…


[Scheduled] Firewall Cut-over Impact to SQL Server: NGDC (PRN) →

SQL Server Database Hosting

Scheduled for 2026-10-11 07:00:00 - 2026-10-11 15:00:00

On Sunday the 11th of October 2026, a firewall will be replaced in the Prentice Data Centre.

There is an expectation that communication with the data centre will be disrupted for a period of 10 minutes when the physical devices are cut over.

As a consequence, there is potential for all centrally managed SQL Server databases to become unavailable.

Single instance databases in Prentice will certainly be impacted including Raisers Edge and…


[Scheduled] Learn.UQ / Essentials.Learn - SCORM Engine Upgrade →

Blackboard Learn

Scheduled for 2026-09-30 20:00:00 - 2026-09-30 21:30:00

As part of Blackboards ongoing platform modernisation, the SCORM Engine that supports the delivery of SCORM content within UQs Blackboard (Learn.UQ) and Essentials.Learn environments will be upgraded from version 23 to version 24.

This upgrade ensures UQs existing SCORM packages continue to work as expected without requiring them to be republished or reconfigured, while providing a foundation for ongoing maintenance, security updates, and…


Blackboard Learn Operational
SI-net Operational
UQ Authenticate Disrupted
UQRDM Cloud Operational
UniFi Operational
Zoom Operational
► ▲ Advancement Management   (?) Advancement Management builds understanding and support for the universitys vision and mission, long-term investment, engagement, participation and philanthropic support.
► ▲ Applications   (?) Applications
► ▲ Audio Visual
AV Room Control Operational
AV Room Monitoring Operational
► ▲ Business Capability Management   (?) The processes and resources necessary to develop, enhance, and lifecycle-manage an organisations business capabilities.
► ▲ Curriculum Delivery   (?) Curriculum Delivery administers and operates the organisations curricula.
► ▲ Curriculum Improvement   (?) Curriculum Improvement modifies or enhances the structure and content of the curriculum to improve the academic offering to meet ongoing and future demands.
► ▲ Curriculum Management   (?) Curriculum Management designs and produces, or sources, structured learning activities such as courses, subjects, and units, and ensures the institution is able to deliver them. Curriculum Management includes all those activities in the organisation that plan and produce its portfolio of educational products. It is also responsible for planning, deciding and providing the production inputs needed to deliver curricula. Institutions of higher education generally offer a broad portfolio of educational products that provide many different learning outcomes and which, accordingly, need different configurations of resources to deliver. As a result Curriculum Management is a complex capability and will incorporate a number of more specialised capabilities. This capability was renamed from Curriculum Creation under the Version 2.5 release of the BRM.
► ▲ Email & Messaging
M365 - CoPilot Operational
► ▲ Engagement & Relationship Management   (?) Engagement & Relationship Management develops and sustains connections between the institution and its customers, stakeholders, and groups.
M365 - Forms Operational
M365 - Teams Operational
My eQuals Operational
Portal.MyUQ Operational
SCMB Heron 7 Operational
UQ Engage Operational
► ▲ Executive Management
► ▲ FBS Services   (?) Finance and Business Services
UQProcure Operational
► ▲ Facilities & Estate Management   (?) Facilities & Estate Management manages and maintains the institutions physical estate, its property, and its facilities.
► ▲ Financial Management   (?) Financial Management manages all aspects of an institutions finances to achieve the institutions strategic objectives.
Banking Services Operational
Banking Utilities Operational
KeyServer Operational
Linkly Operational
MYOB Operational
OptiFi/OCR Operational
Phoenix Operational
UniFi Operational
Xetta Operational
► ▲ Governance, Risk, & Compliance   (?) Governance, Risk & Compliance performs governance, risk management, and compliance activities.
► ▲ HCMS Support   (?) HCMS Support Team
Aurion Operational
Aurion Connector Operational
Aurion Web Servers Operational
HR Portal Operational
MyAurion Operational
Workday - HCMS Operational
► ▲ Human Resource Management   (?) Human Resource Management manages strategic and operational human capital functions within the University to create value for the organisation and positive work experiences for individuals. Human Resource Management covers a wide range of activities including recruitment and selection of employees, performance management, compensation, training and development, career support, team development, communication and conflict, industrial negotiation, and resolution and HR strategy.
► ▲ Information & Communication Technology Management   (?) Information & Communication Technology Managementplans, builds, and runs the institutions technology services and solutions.
Apache NiFi Operational
AusCERT Operational
BioRender Operational
Blackboard Staging Operational
Building Networks Operational
Camera Management Operational
Carrier ISDN Operational
Control-M Operational
Core Network Operational
DFIR Network Operational
DHCP Operational
DNS & DHCP Servers Operational
DUO MFA Operational
Desktop Support Operational
Firewalls Operational
Git Operational
HIRS File Server Operational
HIRS Phones Operational
HIRS Procharter Operational
HaBS Web Services Operational
IS Jenkins Operational
IS Kubernetes Operational
IS Middleware API Operational
ITS Syslog Operational
ITS-ECS-POL Operational
JAMF Cloud Operational
Jac Operational
LAB Licensing Operational
Library API Operational
Library Alerts Operational
Library Amazon ECR Operational
Library Amazon ECS Operational
Library GitHub Operational
Library GitLab Operational
Library Sauce Labs Operational
Library Sentry Operational
Library WSUS Operational
Library Xymon Operational
M365 - Bookings Operational
M365 - ClipChamp Operational
M365 - OneDrive Operational
M365 - OneNote Operational
M365 - Viva Engage Operational
M365 - Whiteboard Operational
MIS - Mailer Operational
MIS - PBI Transfer Operational
MSTools Operational
Mailing Lists Operational
Microsoft Azure Operational
NGDC Serverfarm Operational
Networks Operational
ODP Operational
Oracle Service Bus Operational
PFI AutoCAD Operational
PFI Multiplicity Operational
PSY OQA Operational
Phire Operational
Resolving DNS Operational
SCMB Web Services Operational
SD ADS Rundeck Operational
SMP Storage Arrays Operational
SMP VM Cluster Operational
SMP Web Services Operational
SMS Global Operational
SMTP Service Operational
UQ Data Lake Operational
UQ Plan IT Operational
UQBS Fileserver DR Operational
UQSchoolsNet Operational
Univerge Voicemail Operational
VMWare Polaris DC Operational
VMware GPN & OSF Operational
VMware PRN DC Operational
VPN Operational
Voice Services Operational
WAN Network Operational
Websites - Unix Operational
Wireless Network Operational
Zoom Operational
uqg-halls Operational
► ▲ Information Management   (?) Information management describes, organises, distributes, and governs information.
AD Envoy RPC API Operational
AWS Landing Zone Operational
Axway API Gateway Operational
Backup Operational
CMS - ITS Drupal 7 Operational
Checkbox Operational
Collation Database Operational
Data Centre Operational
Data Hub console Operational
FlexNet Operational
Grouper Operational
HIRS Veeam Backup Operational
IIS Web Services Operational
IS - WSUS Operational
Kerberos Operational
Kerberos Servers Operational
LDAP Operational
LDAP Envoy RPC API Operational
Library Amazon RDS Operational
Library Amazon S3 Operational
Library Amazon VPC Operational
Library Auth Operational
Library Fryer AtoM Operational
Library Homepage Operational
Library Hotjar Operational
Library My Library Operational
Library TNTDrive Operational
M365 - PowerBI Operational
M365 - SharePoint Operational
M365 Envoy RPC API Operational
Microsoft Entra ID Operational
New Drupal 9/10 Operational
Okta Operational
PFI Capture ME Operational
PFI Report Server Operational
PFI Script Server Operational
Passwordstate Operational
Programs & Courses Operational
Qlik Replicate Operational
RADIUS Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
SI-net Web Servers Operational
UQ ArcGIS License Operational
UQ Authenticate Disrupted
UQ Data Hub Operational
UQ Departments Operational
UQ Maps Operational
UQ Search Operational
UQCCR Store Operational
UniFi Web Servers Operational
VPNext Operational
dAuth Operational
► ▲ Infrastructure   (?) Servers, storage and other equipment
► ▲ Library Administration   (?) Library Administration provides library services within the institution.
► ▲ Marketing Management   (?) Marketing Management enables the understanding ofcustomers and stakeholders requirements to position products and services to meet customer requirements, and to develop and maintain brand equity and consistency.
► ▲ Networks   (?) Network equipment, firewalls and internet access
► ▲ P&F Services   (?) Services Run by P&F IT team
► ▲ QBI IT Services   (?) Queensland Brain Institute QBI
► ▲ Research Delivery   (?) Research Delivery manages the aspects of the research project life-cycle and ensure delivery of research outputs. This includes the development and execution of a research project plan.
Act Operational
CMM Rockmaker Operational
COPE Burn Lab Operational
DI Roche Data Operational
DI Vectra Operational
Deaths in Custody Operational
Leximancer Operational
MyResearch Operational
NONMEM Operational
REDCap Operational
SAFS VM Hosts Operational
SCMB VM Hosts Operational
SMI Herbarium Operational
UQRDM Cloud Operational
UQRDM Portal Operational
► ▲ Research Dissemination   (?) Research Dissemination manages the sharing of research findings with target audiences. Renamed from Research Impact to Research Dissemination as part of the v2.5.0 release.
► ▲ Research Funding   (?) Research funding acquires financial resources required to support research, training, and service through various agreements.
Research Master Operational
e-GRL Operational
► ▲ Research Management   (?) Research Support acquires the resources, infrastructure, and equipment needed to support a research project.
Aquila Operational
Impact Tracker Operational
OpenClinica Operational
UQR&I Mailer Operational
► ▲ Security Event
► ▲ Service Automation
► ▲ Student Administration   (?) Student Administration manages student records and the processes for the student life cycle.
► ▲ Student Admission   (?) Student Admission receives, evaluates and approves student applications under the admissions policies and standards of the organisation.
► ▲ Student Assessment   (?) Student Assessment evaluates student learning across undergraduate, post-graduate, coursework, practical, and research learning.
► ▲ Student Enrolment   (?) Student Enrolment places students in subjects, units, and other learning activities.
Allocate Plus Operational
EAIT ProjectDB Operational
InPlace Operational
Schedule Plus Operational
Syllabus Plus Operational
► ▲ Student Graduation   (?) Student Graduation confers awards to students who have completed programs of study.
GFP Graduations Operational
► ▲ Student Support Services   (?) Student Support Services provides broad academic and personal support to students during their studies
► ▲ Support & Service Mgt   (?) Client Support & Service Management
Monitoring Operational
Status Page Operational
► ▲ Supporting Services   (?) Supporting Services provides a range of services that support staff and students.
Arts EMu Operational
CareStream Operational
Cubex Operational
Exact Operational
Fred Connect Operational
IP TV Operational
Library Membership Operational
Library PaperCut Operational
PFI EventPro Operational
PSY Practix Operational
Print Smith Operational
Rooms Plus Operational
RxWorks - Dayboro Operational
SHRS Net Physio Operational
SHRS Noah System Operational
Titanium Schedule Operational
UQ Bookit Operational
UQCCR Freezer Pro Operational
UQP-Booknet Operational
Ungerboeck Operational
► ▲ Underpinning technologies
► ▲ eLearning & Collaboration   (?) eLearning & Collaboration
► ▲ Uncategorized

Incident history


4 August, 2026 at 9:19 PM AEST

Login disruption to some sites

▲ This issue is not resolved yet