The Grouper service is experiencing issues. This is impacting systems that utilise this service for user role management
→Reload to resolve data latency issue →
Hi all,
This is a courtesy communication on behalf of Integration Services and the DBA Team.
We are currently addressing a data latency issue affecting the flow of data between Datahub and downstream systems. As a result, some data may appear delayed.
To resolve this, Integration Services and the DBA Team will perform a data reload at 1:00pm on 18/08/2025. Please take any necessary actions for this reload.
A Service Event will be raised.
If you have any questions or concerns, please dont…
→Intermittent slowness connecting to Oracle Production databases →
Exadata Cloud @ Customer Production
Engineers are aware of intermittent slowness when connecting to some Oracle Production databases.
The root cause is being actively worked on with Oracle and Cisco engineers
→Software downgrade of Qlik Replicate →
Hi all, On behalf of Data Services, please be advised of the following impact. Following the recent upgrade, we have encountered some Qlik issues. To address these, the Database Administrators are rolling back to the previous version to allow time for the identified upgrade issues to be resolved. What this means There will be a delay in data updates (approximately 30 minutes) from 10:45 AM on 12/08/2025 for both production and non-production environments. We expect this to be fully resolved by…
→Ongoing delays to email ingestion to queues →
Oracle Service Cloud a.k.a Service CRM
Service CRM is continuing to struggle with the timely delivery of email into queues. There have been isolated reports of some mail taking in excess of 2 hours to be delivered. The team is monitoring mailboxes and attempting to intervene where possible.
→[Scheduled] Chamberlain B35 Wired/Wireless Network Outage →
Scheduled for 2025-09-29 06:00:00 - 2025-10-03 18:00:00
Network Outage due to power works
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There will be a full power outage to Chamberlain (35) to allow for the replacement of the Main Switchboard.
Affected areas
Chamberlain (35) full outage to whole building
When
Start/Finish: Monday, 29 September 2025 Friday, 3 October 2025 Times: 6.00am Monday Morning to 6.00pm Friday Night
Work Details
Please ensure all work is saved and computers are shutdown prior to the power…
[Scheduled] UniFi PeopleTools 8.61 and PUM 53 Upgrade →
Scheduled for 2025-09-19 12:00:00 - 2025-09-22 08:00:00
Upgrade UniFi PeopleTools from 8.60 to 8.61 and PUM 48 to PUM 53
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2025-09-17 17:00:00 - 2025-09-17 17:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information:
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2025-09-11 07:00:00 - 2025-09-11 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information:
[Scheduled] FlexNet Unavailable →
Scheduled for 2025-09-09 08:00:00 - 2025-09-09 14:00:00
The FlexNet WebUI and automations will be unavailable during the scheduled outage.
[Scheduled] Weekly Production Migration for SI-net. →
Scheduled for 2025-09-04 07:00:00 - 2025-09-04 07:30:00
Weekly Migration to Production.
Refer to page below for a full list of changes or contact eaps@uq.edu.au for more information:
[Scheduled] Update MySQL RDS for Confluence →
Scheduled for 2025-08-27 19:00:00 - 2025-08-27 20:30:00
Need to Update underlying MySQL RDS used by Confluence. Confluence will be unavailable while the MySQL RDS is being updated.
[Scheduled] Update MySQL RDS for Jira →
Scheduled for 2025-08-27 18:00:00 - 2025-08-27 19:30:00
Need to Update underlying MySQL RDS used by Jira. Jira will be unavailable while the MySQL RDS is being updated.
[Scheduled] Upgrade of Jira to version 9.12.26 (Patch Critical Vulnerabilities) →
Scheduled for 2025-08-25 18:00:00 - 2025-08-25 19:30:00
As per the Atlassian August 2025 Security Bulletin, an urgent update needs to be applied to patch these critical vulnerabilities.
[Scheduled] Exadata Cloud @ Customer Patching - Production databases →
Exadata Cloud @ Customer Production
Scheduled for 2025-08-17 06:00:00 - 2025-08-17 18:00:00
Patch the PRN Exadata Cloud @ Customer with the latest quarterly Oracle Critical Patch Updates
This patching is required to ensure that the Exadata Cloud @ Customer database machines and associated databases are protected from known security vulnerabilities and bugs.
[Scheduled] Upgrade of Confluence to version 8.5.25 (Patch Critical Vulnerabilities) →
Scheduled for 2025-08-11 19:00:00 - 2025-08-11 20:00:00
As per the Atlassian August 2025 Release Notes, an urgent update needs to be applied to patch these critical vulnerabilities.
[Scheduled] Workday Unavailable During Maintenance →
Workday - Human Capital Management System
Scheduled for 2025-08-06 17:00:00 - 2025-08-07 06:00:00
Workday Unavailable During Maintenance