EvaSys on UQ Statushttps://status.its.uq.edu.au/affected/evasys/Incident historygithub.com/cstateen2024-05-16T09:55:00+00:002024-05-16T09:55:00+00:00[Resolved] EvaSys Student Survey System unavailablehttps://status.its.uq.edu.au/issues/19408/Thu, 16 May 2024 09:55:00 +0000https://status.its.uq.edu.au/issues/19408/2024-05-16 10:20:00The EvaSys student survey system is currently unavailable. ITS staff are investigating the root cause, and will provide updates as they come to hand. Resolution An unplanned vendor initiated configuration change was determined to be the root cause of the outage to Evasys. Services have now returned to normal. (10:20 AEST — May 16)<p>The EvaSys student survey system is currently unavailable. ITS staff are investigating the root cause, and will provide updates as they come to hand.</p> <hr> <p><strong>Resolution</strong> An unplanned vendor initiated configuration change was determined to be the root cause of the outage to Evasys.</p> <p>Services have now returned to normal. <span class="faded">(10:20 AEST — May 16)</span> </p>[Resolved] Survey access issue external to UQhttps://status.its.uq.edu.au/issues/19379/Tue, 09 Apr 2024 12:54:00 +0000https://status.its.uq.edu.au/issues/19379/2024-04-10 09:00:00Student evaluation surveys accessed externally to UQ networks are not resolving. Resolution Web changes now applied to direct survey traffic to the public facing web server. (09:00 AEST — Apr 10)<p>Student evaluation surveys accessed externally to UQ networks are not resolving.</p> <hr> <p><strong>Resolution</strong> Web changes now applied to direct survey traffic to the public facing web server. <span class="faded">(09:00 AEST — Apr 10)</span> </p>[Scheduled] EvaSys server change to public IP addresshttps://status.its.uq.edu.au/issues/19378/Tue, 09 Apr 2024 12:00:00 +0000https://status.its.uq.edu.au/issues/19378/Scheduled for 2024-04-09 12:00:00 - 2024-04-09 12:10:00 The EvaSys server will be changed to a public IP address due to access issues with external survey respondents. Resolution Automatic resolution. (12:10 AEST — Apr 9)<p>Scheduled for 2024-04-09 12:00:00 - 2024-04-09 12:10:00</p> <p>The EvaSys server will be changed to a public IP address due to access issues with external survey respondents.</p> <hr> <p><strong>Resolution</strong> Automatic resolution. <span class="faded">(12:10 AEST — Apr 9)</span> </p>