Exadata Cloud @ Customer Production on UQ Statushttps://status.its.uq.edu.au/affected/exadata-cloud-@-customer-production/Incident historygithub.com/cstateen2025-08-17T19:00:00+00:002025-08-17T19:00:00+00:00[Resolved] Intermittent slowness connecting to Oracle Production databaseshttps://status.its.uq.edu.au/issues/19760/Sun, 17 Aug 2025 19:00:00 +0000https://status.its.uq.edu.au/issues/19760/2025-08-18 09:00:00Engineers are aware of intermittent slowness when connecting to some Oracle Production databases. The root cause is being actively worked on with Oracle and Cisco engineers Resolution Backup ports were observed to be causing flapping on the network. Disabling the backup ports resolved the issue (09:00 AEST — Aug 18)<p>Engineers are aware of intermittent slowness when connecting to some Oracle Production databases.</p> <p>The root cause is being actively worked on with Oracle and Cisco engineers</p> <hr> <p><strong>Resolution</strong> Backup ports were observed to be causing flapping on the network. Disabling the backup ports resolved the issue <span class="faded">(09:00 AEST — Aug 18)</span> </p>[Scheduled] Exadata Cloud @ Customer Patching - Production databaseshttps://status.its.uq.edu.au/issues/19756/Sun, 17 Aug 2025 06:00:00 +0000https://status.its.uq.edu.au/issues/19756/Scheduled for 2025-08-17 06:00:00 - 2025-08-17 18:00:00 Patch the PRN Exadata Cloud @ Customer with the latest quarterly Oracle Critical Patch Updates This patching is required to ensure that the Exadata Cloud @ Customer database machines and associated databases are protected from known security vulnerabilities and bugs. Resolution Automatic resolution. (18:00 AEST — Aug 17)<p>Scheduled for 2025-08-17 06:00:00 - 2025-08-17 18:00:00</p> <p>Patch the PRN Exadata Cloud @ Customer with the latest quarterly Oracle Critical Patch Updates</p> <p>This patching is required to ensure that the Exadata Cloud @ Customer database machines and associated databases are protected from known security vulnerabilities and bugs.</p> <hr> <p><strong>Resolution</strong> Automatic resolution. <span class="faded">(18:00 AEST — Aug 17)</span> </p>