https://status.its.uq.edu.au/affected/hightouch/Incident historygithub.com/cstateen2026-08-06T10:00:00+00:002026-08-06T10:00:00+00:00https://status.its.uq.edu.au/issues/19986/Thu, 06 Aug 2026 10:00:00 +0000https://status.its.uq.edu.au/issues/19986/Scheduled for 2026-08-06 10:00:00 - 2026-08-06 12:00:00 This change will enable the Hightouch SaaS solution to support audience segmentation and activation capabilities for Marketing and Communications. Hightouch will replace functionality currently enabled through Salesforce Marketing Cloud Advertising Studio and will utilise data from UQs Central Data Platform (Databricks environments). This implementation includes: Production activation of the Hightouch SaaS service. Configuration of approved source and destination connectivity. Establishment of user access and administrative controls.<p>Scheduled for 2026-08-06 10:00:00 - 2026-08-06 12:00:00</p> <p>This change will enable the Hightouch SaaS solution to support audience segmentation and activation capabilities for Marketing and Communications. Hightouch will replace functionality currently enabled through Salesforce Marketing Cloud Advertising Studio and will utilise data from UQs Central Data Platform (Databricks environments).</p> <p>This implementation includes:</p> <ul> <li>Production activation of the Hightouch SaaS service.</li> <li>Configuration of approved source and destination connectivity.</li> <li>Establishment of user access and administrative controls.</li> </ul>