ITS Confluence Cloud on UQ Statushttps://status.its.uq.edu.au/affected/its-confluence-cloud/Incident historygithub.com/cstateen2026-05-12T22:00:00+00:002026-05-12T22:00:00+00:00[Scheduled] Confluence Cloud Bundled Release Track Changes for May 2026https://status.its.uq.edu.au/issues/19927/Tue, 12 May 2026 22:00:00 +0000https://status.its.uq.edu.au/issues/19927/Scheduled for 2026-05-12 22:00:00 - 2026-05-12 23:00:00 Confluence Cloud Bundled Release Track Changes for May 2026: Rich text: Format text in database fields Customise PDF exports with a new formatting experience Enhanced filtering for Jira fields in Confluence Databases Updated keyboard shortcuts when moving rows and columns Open Smart Links in new tab Drag and drop Smart Links into the content tree<p>Scheduled for 2026-05-12 22:00:00 - 2026-05-12 23:00:00</p> <p>Confluence Cloud Bundled Release Track Changes for May 2026:</p> <ul> <li>Rich text: Format text in database fields</li> <li>Customise PDF exports with a new formatting experience</li> <li>Enhanced filtering for Jira fields in Confluence Databases</li> <li>Updated keyboard shortcuts when moving rows and columns</li> <li>Open Smart Links in new tab</li> <li>Drag and drop Smart Links into the content tree</li> </ul>[Scheduled] Cloud Service Migration of the ITS Confluence and ITS Jira Serviceshttps://status.its.uq.edu.au/issues/19841/Fri, 12 Dec 2025 18:00:00 +0000https://status.its.uq.edu.au/issues/19841/Scheduled for 2025-12-12 18:00:00 - 2025-12-13 16:00:00 As part of ongoing application modernisation activities, the ITS Confluence and ITS Jira services will be migrated in full from their legacy on-premise environments, to new Atlassian-hosted cloud environments. This migration will deliver improved platform security for both applications, access to new cloud-only service features, greater service availability, and improved service performance. Upon successful completion of the cloud migration, new service URLs will be as follows:<p>Scheduled for 2025-12-12 18:00:00 - 2025-12-13 16:00:00</p> <p>As part of ongoing application modernisation activities, the ITS Confluence and ITS Jira services will be migrated in full from their legacy on-premise environments, to new Atlassian-hosted cloud environments.</p> <p>This migration will deliver improved platform security for both applications, access to new cloud-only service features, greater service availability, and improved service performance.</p> <p>Upon successful completion of the cloud migration, new service URLs will be as follows:</p> <p>Jira: <a href="https://uqits.atlassian.net/jira">https://uqits.atlassian.net/jira</a> Confluence: <a href="https://uqits.atlassian.net/wiki">https://uqits.atlassian.net/wiki</a></p> <hr> <p><strong>Resolution</strong> The cloud service migrations of the ITS Confluence and ITS Jira services over the weekend were successful.</p> <p>Users can login to these services using their primary email address at the following locations:</p> <p>ITS Confluence: <a href="https://uqits.atlassian.net/wiki">https://uqits.atlassian.net/wiki</a> ITS Jira: <a href="https://uqits.atlassian.net/jira">https://uqits.atlassian.net/jira</a> <span class="faded">(16:00 AEST — Dec 13)</span> </p>[Scheduled] Confluence and Jira attachment migration to cloud servicehttps://status.its.uq.edu.au/issues/19842/Thu, 11 Dec 2025 16:00:00 +0000https://status.its.uq.edu.au/issues/19842/Scheduled for 2025-12-11 16:00:00 - 2025-12-12 08:00:00 As part of the cloud service migration for both our Confluence and Jira services that will be commencing on Friday, December 12, 2025, the project team will be conducting a full migration of all Confluence and Jira attachments to our new cloud services from 4pm on Thursday, December 11, 2025. This work is being conducted to optimise and shorten our final production migration window.<p>Scheduled for 2025-12-11 16:00:00 - 2025-12-12 08:00:00</p> <p>As part of the cloud service migration for both our Confluence and Jira services that will be commencing on Friday, December 12, 2025, the project team will be conducting a full migration of all Confluence and Jira attachments to our new cloud services from 4pm on Thursday, December 11, 2025.</p> <p>This work is being conducted to optimise and shorten our final production migration window.</p> <p>Confluence and Jira users may experience slightly degraded performance during this attachment migration window.</p> <hr> <p><strong>Resolution</strong> The managed upgrade of the UQ Extend service to the &lsquo;Teak&rsquo; Open EdX platform version was successful. <span class="faded">(08:00 AEST — Dec 12)</span> </p>[Scheduled] Perform offline backup of Confluencehttps://status.its.uq.edu.au/issues/19833/Wed, 10 Dec 2025 17:00:00 +0000https://status.its.uq.edu.au/issues/19833/Scheduled for 2025-12-10 17:00:00 - 2025-12-10 22:00:00 We have had to move this forward 24 hours. In preparation for the cloud service migration for Confluence we need to take an offline backup of the Confluence environment. Resolution The managed upgrade of the UQ Extend service to the &lsquo;Teak&rsquo; Open EdX platform version was successful. (22:00 AEST — Dec 10)<p>Scheduled for 2025-12-10 17:00:00 - 2025-12-10 22:00:00</p> <p>We have had to move this forward 24 hours. In preparation for the cloud service migration for Confluence we need to take an offline backup of the Confluence environment.</p> <hr> <p><strong>Resolution</strong> The managed upgrade of the UQ Extend service to the &lsquo;Teak&rsquo; Open EdX platform version was successful. <span class="faded">(22:00 AEST — Dec 10)</span> </p>