https://status.its.uq.edu.au/affected/oracle-connection-manager/Incident historygithub.com/cstateen2023-11-20T14:38:00+00:002023-11-20T14:38:00+00:00https://status.its.uq.edu.au/issues/19272/Mon, 20 Nov 2023 14:38:00 +0000https://status.its.uq.edu.au/issues/19272/2023-11-20 15:38:00Degraded performance affecting database connections that come from cloud-side into UQ Oracle databases. Update Relocation of the load balanced address from CCR to PRN Dropped connections seem to have cleared after that (15:04 AEST — Nov 20) Update 15:04 IS - Relocated of the load balanced address from CCR to PRN 15:04 Dropped connections seem to have cleared after that 15:15 Issue persists. Identified that AWS hosts were resolving to the incorrect IP address for cloud-cman.<p>Degraded performance affecting database connections that come from cloud-side into UQ Oracle databases.</p> <hr> <p><strong>Update</strong> Relocation of the load balanced address from CCR to PRN</p> <p>Dropped connections seem to have cleared after that <span class="faded">(15:04 AEST — Nov 20)</span> </p> <p><strong>Update</strong> 15:04 IS - Relocated of the load balanced address from CCR to PRN</p> <p>15:04 Dropped connections seem to have cleared after that</p> <p>15:15 Issue persists. Identified that AWS hosts were resolving to the incorrect IP address for cloud-cman.its.uq.edu.au <span class="faded">(15:22 AEST — Nov 20)</span> </p> <p><strong>Resolution</strong> Automatic resolution. <span class="faded">(15:38 AEST — Nov 20)</span> </p>