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Inability to submit forms on study.uq.edu.au.

19 May, 2023 at 12:00 AM AEST

Future Students website PaaS

Resolved after 111h 30m of downtime. 23 May, 2023 at 3:30 PM AEST

An underlying issue with the email service used to send form submissions is preventing the submission of forms from study.uq.edu.au. Users attempting to submit forms on study.uq.edu.au will be able to fill them out however when submitting they will receive an error that the form could not be sent and to contact the administrator.

The only public facing form affected is https://study.uq.edu.au/short-courses/custom-courses however a number of other forms for internal use are also impacted.

Forms which are submitted via SalesForce rather than Email are not impacted.


Resolution The underlying issue with the email service has been resolved. (15:30 AEST — May 23)

Last updated: 19 May, 2023 at 12:00 AM AEST