Degraded performance affecting database connections that come from cloud-side into UQ Oracle databases.
Update Relocation of the load balanced address from CCR to PRN
Dropped connections seem to have cleared after that (15:04 AEST — Nov 20)
Update 15:04 IS - Relocated of the load balanced address from CCR to PRN
15:04 Dropped connections seem to have cleared after that
15:15 Issue persists. Identified that AWS hosts were resolving to the incorrect IP address for cloud-cman.its.uq.edu.au (15:22 AEST — Nov 20)
Resolution Automatic resolution. (15:38 AEST — Nov 20)
Last updated: 20 November, 2023 at 2:38 PM AEST