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Issue with Connecting to Citrix - SSL error

1 March, 2024 at 10:07 AM AEST

UQAPS Citrix

Resolved after 49m of downtime. 1 March, 2024 at 10:56 AM AEST

There is currently an issue with connecting to Citrix. The issue seems to related to the SSL certificate. It was renewed last night as it was to expire today.

If users have access to Digital Workspace, Aurion users will be moving to this at the end of the month. They can used that as a work around / start using sooner.


Resolution The issue was related to the intermediate SSL certificate. This has now been fixed. Users should just need to logged back into their browser and Citrix workspace agent (after shut down and restart those applications). (10:56 AEST — Mar 1)

Last updated: 1 March, 2024 at 10:07 AM AEST