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Service CRM Mailboxes not delivering all email

8 July, 2024 at 3:00 PM AEST

Exchange Mail and Calendaring

Resolved after 21h 8m of downtime. 9 July, 2024 at 12:08 PM AEST

We are receiving reports of:

  1. Email to Service CRM not being delivered as marked as Junk in the mailbox
  2. Email to Service CRM not being delivered (not marked as junk) and blocking further delivery for that mailbox

Resolution Ongoing investigation and monitoring (12:08 AEST — Jul 9)

Last updated: 8 July, 2024 at 3:00 PM AEST