UQ Extend Learning Activity Management System
ITS is aware of reports of unexpected errors for users when accessing content on UQ Extend. Efforts are currently underway to address the cause of this issue.
Update Engineers from the support vendor have narrowed down the root cause of the issue, and are continuing to work on a resolution. (16:30 AEST — Aug 28)
Update Our Vendor has advised that a fix is now in place and our testing has confirmed this. Additional monitoring & review is now underway to guard against further recurrence. (08:41 AEST — Aug 29)
Resolution Automatic resolution. (08:41 AEST — Aug 29)
Resolution Vendor has advised that a bug has been identified in the software causing issues with stale user session data. A patch to address this is being developed to submit upstream whilst mitigations are in place to prevent further occurrence. (08:41 AEST — Aug 29)
Last updated: 27 August, 2024 at 5:42 PM AEST