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Replication issues with MySQL databases

25 October, 2024 at 12:15 AM AEST

MySQL General Purpose and Web Database Servers

Resolved after 33h 10m of downtime. 26 October, 2024 at 9:25 AM AEST

The DBA team are investigating reports of issues resulting from an unscheduled failover of MySQL services from the Prentice to CCR data centres which occured at 12:15AM this morning.

Transactions for VPNext and hostinfo have been replayed

Other DB are being checked for consistency


Update Data restoration activities are underway.

No data loss is expected once that is complete (12:11 AEST — Oct 25)

Update Data has been restored and recovered.

ITS are awaiting confirmation / validation from stakeholders before closing this incident

(06:09 AEST — Oct 26)

Resolution Data and databases have been restored and recovered.

The mysqlprod service is now restored.

(09:25 AEST — Oct 26)

Last updated: 25 October, 2024 at 12:15 AM AEST