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UQ Book It resources not loading

5 March, 2026 at 2:13 PM AEST

UQ Bookit

Resolved after 11h 2m of downtime. 6 March, 2026 at 1:15 AM AEST

UQ Book It is experiencing issues with resources loading. The vendor has been contacted to investigate.


Update From the vendor: We are continuing to investigate the issue impacting Resource Booker. Our teams have identified the current behaviour and are actively working to determine the underlying cause and appropriate resolution. (16:30 AEST — Mar 5)

Resolution - Looking at the server internally, HTTP 400 Bad Request errors were occurring. These related to the search service in the cloud. Attempt to rebuild indexes failed. A new search service was spun up and linked to the Resource Booker sites.

Permanent solution/Preventive actions:

Last updated: 5 March, 2026 at 2:13 PM AEST