Telstra is currently experiencing an outage that is impacting some customers, with reports of limited or unavailable network coverage this morning. Triple Zero is not affected.
Update Telstra have advised that most service connectivity has been restored. We will provide a further update upon confirmation of full restoration. (09:47 AEST — Jul 8)
Update Telstra has advised that yesterday’s outage has now been resolved. However, a secondary issue has been identified that is still affecting some calls for a subset of customers. Telstra is continuing to investigate this issue and work towards full service restoration.
We will continue to monitor the situation and provide further updates as they become available. (09:50 AEST — Jul 9)
Update Telstra has advised that the mobile network outage reported on 8 July has now been fully resolved.
The primary outage was restored at approximately 4:00pm on 8 July. Following restoration, Telstra identified a secondary issue affecting some call routing, including impacts to a small number of voice calls. Telstra has confirmed this issue was fully resolved at approximately 12:30pm on 9 July.
According to Telstra, the outage was caused by a software defect. While the initial remediation restored network services, the defect also affected certain call routing functionality and required an additional fix to fully restore service.
Telstra has confirmed that all impacted services are now operating normally.
We thank you for your patience and understanding while Telstra worked to restore services. (12:06 AEST — Jul 13)
Resolution According to Telstra, the outage was caused by a software defect. While the initial remediation restored network services, the defect also affected some call routing functionality and required a further fix to achieve full service restoration.
Telstra has confirmed that all impacted services are now operating normally. (12:30 AEST — Jul 9)
Last updated: 8 July, 2026 at 7:19 AM AEST