There is currently an issue with accessing the ITS Confluence and ITS Jira services. We are contacting Atlassian about the issue.
Update Appears to be a global issue. P1 ticket has been logged with atlassian. Mobile apps ‘seem’ to still have access to sites. (14:30 AEST — Aug 27)
Update Atlassian have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and will update within one hour, or sooner if further information is available. (14:40 AEST — Aug 27)
Update The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. Atlassian are continuing to monitor closely to confirm stability and will provide an update within one hour, or sooner as more information becomes available. (14:56 AEST — Aug 27)
Resolution Atlassian products including ITS Jira Cloud and ITS Confluence Cloud experienced a disruption, and services were unavailable to affected users.
The issue has now been resolved, and the service is operating normally for all affected customers.
A public postmortem for this incident will be made available to UQ when Atlassian’s full investigation of the incident has been completed. (15:15 AEST — Aug 27)
Last updated: 27 August, 2026 at 2:05 PM AEST