← Go back to UQ Status

External email send from Alumni tenant are currently rate limited

22 September, 2026 at 10:00 AM AEST

M365 - Alumni Mail

Resolved after 5h 49m of downtime. 22 September, 2026 at 3:49 PM AEST

There has been a licensing change by Microsoft that is affecting the rate limit of external emails sent from the alumni m365 tenant. User may receive messages about not being able to send because of the tenant rate limit. We are currently working with Microsoft on the issue.


Resolution Microsoft has applied a temporary exemption for 30 days. This appears to now be in effect. Users who previously received Non-Delivery Report (NDR) regarding their sent emails because of the tenant limit will have to manually resend those emails. (15:49 AEST — Sep 22)

Last updated: 22 September, 2026 at 10:00 AM AEST