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12 October, 2026 at 8:00 AM AEST

PFI SIPASS

Resolved after 2h 30m of downtime. 12 October, 2026 at 10:30 AM AEST

Please be advised that SiPass is currently unavailable for all users.

Building and Door unlocks are still operational.

Just Access SiPass for access updates and alarms are currenntly unavailable.

We are aware of the issue and are working closely with our vendor support team to restore service as quickly as possible.

We will provide a further update once the system is back online.


Update The issue related to an expired SSL certificate used by the Servers and SQL service. Once this renewed and service restarted the SiPass service was operational again. The vendor and PF Tech Office have indicated all is working again. (10:02 AEST — Oct 12)

Resolution The issue related to an expired SSL certificate used by the Servers and SQL service. Once this renewed and service restarted the SiPass service was operational again. The vendor and PF Tech Office have indicated all is working again. (10:30 AEST — Oct 12)

Last updated: 12 October, 2026 at 8:00 AM AEST